Elevate customer engagement at PointClickCare as a Marketing Manager. Lead strategic plans for online communities and advocacy while leveraging AI for a transformative customer experience. As a key program leader, you will evolve our customer engagement initiatives to empower users.
This role demands a solid B2B marketing background in SaaS/Healthcare, with a focus on nurture programs and stakeholder advocacy. Collaborate cross-functionally to drive effective engagement strategies and enhance product value in every campaign. Key Responsibilities:
Develop and execute customer engagement strategies
Collaborate with developers for platform maintenance
Build relationships with stakeholders and teams
Drive awareness through cutting-edge marketing programs
Foster community participation and map customer journeys Requirements:
6+ years in B2B marketing (SaaS/Healthcare)
Proven online community management experience
Robust strategic problem-solving skills
Exceptional communication and collaboration abilities
Flexibility and ability to prioritize tasks Utilize your marketing expertise to enhance customer engagement and advocacy at PointClickCare.