Join Seaway Express as a Customer Service Representative in Cornwall, Ontario, where outstanding service meets logistics expertise. Provide timely shipping information and solutions to customer inquiries every day.

Seaway

Express is seeking a motivated representative for its Cornwall location, specializing in customer service in the transportation sector. This role demands robust communication and organizational skills, as you will handle customer inquiries, track shipments, and resolve shipping issues with a friendly demeanor. Your attention to detail and positive problem-solving abilities will be key to fostering solid customer relationships. Key Responsibilities:
Respond to customer inquiries via phone and email
Track and update shipments accurately




Resolve shipment issues with a solution-focused approach
Maintain accurate information in the transportation management system
Review freight rates for billing accuracy Requirements:
Previous customer service experience in logistics
Excellent verbal and written communication skills
Bilingual (English and French) is an asset
Proficient in Microsoft Office applications
Robust attention to detail and organization Become a pivotal part of Seaway Express in delivering exceptional service to your valued customers.

📌 Customer Service Representative At Seaway Express Northeastern Ontario
🏢 Canada Cartage Group
📍 Northeastern Ontario