Join The Brick as a Customer Service Representative, dedicated to providing exceptional support and creating solutions for our valued customers. Bring your enthusiasm and team spirit to a rewarding retail workplace. In this role, you will be reporting to the Operations Manager and will play a key part in enhancing customer experiences.

The ideal candidate will possess a strong customer service focus and exceptional communication skills. As a customer advocate, you will handle inquiries, promote loyalty, and follow up diligently to meet customer needs. Key Responsibilities:
Respond courteously to customer inquiries and offer solutions
Follow up with customers to understand their needs
Promote customer loyalty through exceptional service
Review and manage daily order reports
Perform other assigned duties as needed Requirements:
Robust focus on customer service and teamwork
High school diploma or equivalent
Exceptional communication skills, both written and verbal
Ability to multitask and stay organized
Proficient in Microsoft Office and versatile with shifts Bring your customer-first attitude and problem-solving skills to The Brick for an enriching retail career.

📌 Customer Service Representative At The Brick London
🏢 The Brick Group
📍 London