Join a customer-focused team as an IT Help Desk Support Specialist. This full-time position emphasizes delivering high-quality technical assistance to users. In this role, your main goal will be to provide exceptional support to customers facing IT challenges.

You will engage with users to understand their needs, diagnose problems, and deliver solutions effectively. Your contributions will help enhance user satisfaction and ensure a seamless technology experience across the organization. Key Responsibilities:
Address technical issues with efficiency and care
Provide support via phone, email, and chat
Record and manage service requests in the ticketing system
Work collaboratively with other IT professionals
Assist in onboarding recent users and provide training Requirements:
2+ years of IT support experience
Familiarity with troubleshooting software and hardware
Robust interpersonal and communication skills
Ability to work independently and as part of a team
Organized with a robust detail orientation Leverage your passion for technology and customer service in the Help Desk support role to make a difference.

📌 Customer Centric It Help Desk Role Abbotsford
🏢 ServiceMaster Restore of Fraser Valley
📍 Abbotsford