Elevate customer experience with Epiroc as a Customer Care Representative in Timmins, Ontario. Provide vital support, including inventory inquiries and technical assistance, while maintaining robust client relationships. This onsite role focuses on serving a key account in the Mining and Construction industry.

You will manage inquiries, coordinate with cross-functional teams, and ensure productive order fulfillment. With over five years of customer service experience, you will be integral in resolving issues and enhancing relationships. Key Responsibilities:
Provide commercial and technical parts support for key accounts
Serve as primary contact, liaising with various teams
Manage customer inquiries, quotes, and complaint resolutions




Investigate and resolve delivery and pricing issues
Operate warehouse tasks, including shipping and inventory management Requirements:
High school diploma required; post-secondary preferred
Five to ten years in customer service, heavy equipment focus
Excellent communication and organizational skills
Proficient in Microsoft Office applications
Valid forklift certification or willingness to obtain Support Epiroc's mission by delivering outstanding customer care and operational efficiency.

📌 Customer Care Representative Epiroc Timmins
🏢 Epiroc Group
📍 Timmins