Elevate customer service at Boardwalk as a Customer Care Manager, focusing on team leadership and building administration. Drive quality experiences for tenants and lead a dedicated staff. In this managerial role, you will supervise site staff such as Maintenance, Security, and Customer Care Associates.

Your leadership will extend to recruiting recent talent and conducting performance reviews while ensuring the highest standards in building interiors and exteriors. This position demands robust communication and organizational skills along with a commitment to excellent customer service. Key Responsibilities:
Supervise and direct site staff across various roles
Conduct final interviews and onboarding for new hires




Schedule work shifts and approve overtime as needed
Perform quality control inspections and assist with inventory management
Respond to tenant concerns promptly and professionally Requirements:
Post-secondary education required
Previous leadership and property management experience an asset
Advanced computer skills in Excel and Word
Robust analytical and problem-solving abilities
Willingness to work rotating on-call shifts Lead exceptional customer service and operational efficiency at Boardwalk while fostering a positive community atmosphere.

📌 Customer Care Manager At Boardwalk Calgary
🏢 Boardwalk
📍 Calgary