Lead cutting-edge conversational banking solutions at RBC in Toronto, Canada. As the Director of Conversational AI, you will advance client experiences through cutting-edge technology across mobile and web platforms. This critical role requires 10+ years in technology implementation, focusing on AI/ML, and 5+ years leading teams.

You will oversee a diverse team crafting high-quality conversational AI solutions and driving client engagement. Your expertise will be pivotal in fostering innovation and strategic thinking within the organization. Key Responsibilities:
Develop and execute the technology roadmap for conversational banking
Lead a team of Conversational Architects and developers
Identify current business opportunities and build solid relationships




Manage the entire lifecycle of solution development and delivery
Establish and report on key performance indicators for success Requirements:
10+ years in technology and digital transformation roles
5+ years leadership experience in Conversational AI development
Proven expertise in delivering enterprise-level AI solutions
Strong knowledge of NLP and conversational AI best practices
Exceptional communication skills to engage stakeholders Embrace the challenge of shaping the future of banking by leading transformational conversational solutions at RBC.

📌 Director Of Conversational Ai At Rbc Toronto
🏢 RBC
📍 Toronto