Enhance customer learning experiences as Director of Customer Learning Programs at Kinaxis. This hybrid role balances strategy, execution, and partner enablement.

In this influential position, you will be responsible for developing and executing customer and partner learning strategies that drive product adoption and operational success. With more than 10 years in relevant roles, your experience will guide curriculum design, training delivery, and continuous program improvement. You'll collaborate with critical internal teams to ensure that learning offerings align with business objectives and product advancements.

Key Responsibilities
Strategize and lead customer and partner learning initiatives
Manage curriculum design and ongoing program updates




Coordinate learning programs with product release schedules
Design scalable training models, including instructor-led sessions
Oversee operations for partner certification and training programs

Requirements
Bachelor’s degree in a related field or equivalent experience
Over 10 years leading customer-facing training programs
Proven success in managing multi-functional global teams
Robust understanding of product lifecycle and training alignment
Excellent analytical and communication abilities

Drive learning excellence and customer success in the agile workplace of Kinaxis.

📌 Director Of Customer Learning At Kinaxis Ontario
🏢 Kinaxis
📍 Ontario