MCI in Sydney, NS is seeking an enthusiastic individual for an entry-level technical support role. Assist customers through inbound calls while troubleshooting and promoting services. This position involves diverse interactions with customers, helping them resolve technical issues effectively.

You will be trained on the necessary skills while handling customer queries and contributing to a positive service experience. Ideal candidates are motivated and eager to build relationships with customers. Key Responsibilities:
Manage inbound and outbound customer calls
Ensure effective problem resolution and service delivery
Document call outcomes in company systems
Consult databases for customer information as needed
Participate in ongoing training and meetings Requirements:
Must be 18 years of age minimum
High school diploma or equivalent is needed
Solid organizational and communication skills
Typing speed of 20+ words per minute required
Customer-oriented mindset essential Become an integral part of a supportive team at MCI, enhancing your technical skills while helping customers.

📌 Entry Level Technical Support In Nova Scotia Sydney
🏢 MCI
📍 Sydney