Join Versaterm as a Deployment & Escalation Technical Lead and influence public safety solutions through expert management of NG911 projects. Engage with cutting-edge technology in mission-critical settings.

In this role, you’ll lead the technical team responsible for both NG911 and healthcare deployments, ensuring the highest standards of quality and performance. Your expertise will be vital in managing escalations, validating technical approaches, and driving operational efficiency. Working closely with engineering teams, you will foster innovation and continuous improvement in processes.

Key Responsibilities
Lead and coordinate technical resources for projects
Validate and standardize technical configurations




Manage escalations and complex issues effectively
Collaborate closely with project managers during executions
Maintain comprehensive documentation of deployment standards

Requirements
Degree in Computer Science or Telecommunications
8 to 12 years in mission-critical or VoIP situations
Experience leading specialized technical teams
Familiarity with AVAYA integrative technologies
Solid command of Linux and CLI tools

Contribute your technical leadership to transform public safety with Versaterm.

📌 Deployment & Escalation Technical Lead Saint Georges (Canada)
🏢 Versaterm
📍 Canada