Lead the Client Services function at a prominent digital marketing agency in Toronto. This hybrid leadership role requires strategic thinking and hands-on execution in client relationship management. As the Head of Client Services, you will build robust processes and operational standards from the ground up.

Collaborating with cross-functional teams and the CEO, your goal is to enhance client retention, identify growth opportunities, and ensure a scalable client experience. Robust leadership in digital marketing strategy and client services is essential for success. Key Responsibilities:
Build and improve the Client Services function.
Develop scalable account management processes.
Establish client communication frameworks.
Lead and mentor the Account Management team.
Identify opportunities for account expansion. Requirements:
Proven leadership in a digital marketing agency.
Robust background in Client Services management.
Experience managing client-focused teams.
Demonstrated success in client retention strategies.
Knowledge of SEO and Paid Media services. Drive exceptional client relationships and long-term growth in a agile agency setting.

📌 Director Of Client Services At Digital Agency Toronto
🏢 OnHires
📍 Toronto