Drive operational excellence for NCR Voyix as a Customer Operations Leader located in Montreal, Quebec. This role focuses on end-to-end delivery for strategic customer accounts, ensuring success across services. NCR Voyix seeks an experienced Customer Operations Leader to manage operations for key multi-country accounts.

You will be the primary operational partner for customer leadership, collaborating closely with sales, support, and fulfillment teams. This position requires a solid background in software and hardware solutions, alongside proven leadership in a multinational workplace. Key Responsibilities:
Act as single contact for service and solution delivery
Build relationships with customer leadership and teams




Provide operational and industry expertise for growth
Lead customer review meetings to assess delivery quality
Monitor performance metrics and develop action plans Requirements:
5+ years in Operations across multi-locations
Solid understanding of retail software and hardware
Proven leadership capabilities and execution discipline
Experience in managing multinational customer relationships
Bachelor’s degree in a technical discipline required Elevate customer operations by applying your leadership skills and technical expertise in this pivotal role.

📌 Customer Operations Leader In Montreal Quebec City
🏢 NCR Voyix
📍 Quebec City