Become a vital Customer Support Advocate at ServiceTitan, where you help small business owners with innovative technology solutions. Use your problem-solving skills in a agile environment to support clients via phone, chat, and email. ServiceTitan is seeking a Customer Support Advocate passionate about technology and customer service.
In this role, you will become a product expert while helping small business owners thrive in the service industry. Leverage tools like Salesforce to resolve customer issues efficiently while maintaining a positive experience. Key Responsibilities:
Assist customers through phone, email, and chat interactions
Develop creative solutions tailored to customer needs
Prevent escalations and resolve issues quickly
Provide high-quality technical solutions and support Requirements:
Bachelor’s degree or relevant technical support experience
Robust problem-solving and critical thinking abilities
Excellent communication skills, both written and verbal
Ability to thrive in a quick-paced environment
Understanding of digital marketing concepts preferred Bring your customer-centric mindset and technical proficiency to help elevate ServiceTitan’s impact in the service industry.
📌 Customer Support Advocate At Servicetitan Vancouver
🏢 ServiceTitan
📍 Vancouver
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