Elevate customer satisfaction as a Customer Support Manager with Marshall Land Systems in Ottawa, ON. Ensure high-quality service delivery and enhance client relationships while managing support resources effectively. In this key management role, you will act as the main contact for designated In-Service Support Land Systems contracts.

Your responsibilities include managing project tasks, budgets, and resources while exceeding customer expectations through cost-effective support services. You will also ensure compliance with legislative requirements and develop creative support processes. Key Responsibilities:
Manage complete Post Design Support services
Oversee customer training activities and resource allocation




Ensure adherence to safety and compliance standards
Produce workload and project plans for commitments
Identify process improvements for efficiency and value Requirements:
Proven experience in customer support management
Solid project management skills for task oversight
Ability to manage diverse customer training needs
Background in technical support and documentation
Excellent communication and relationship-building skills Drive exceptional service and cohesive support solutions as a Customer Support Manager at Marshall Land Systems.

📌 Customer Support Manager At Marshall Land Systems Ottawa
🏢 Socket.dev
📍 Ottawa