Customer Experience Executive / Brand Executive (Front Desk)

As a Customer Service, you will be the first point of contact for customers visiting the showroom. You will deliver a welcoming customer experience, assist with enquiries and ensure the showroom is presented to the highest standard at all times.

Key Responsibilities
Welcome and assist customers by greeting them warmly, offering refreshments, checking appointments or test drives, and ensuring they have a great first impression of the showroom.
Guide customers throughout the showroom by understanding their needs, introducing the brand's products and services, giving showroom tours when needed, and connecting them with the appropriate Audi Expert.
Maintain the showroom experience by keeping the showroom, display vehicles, and customer experience facilities clean, organized, and ready for customers at all times.
Provide operational support by updating customer information, assisting with phone enquiries, supporting the team during busy periods, and handling other showroom tasks during quieter hours.

Requirements
Customer service experience in automotive retail, hospitality, retail,



or any service industry where interacting with customers is a key responsibility.
Excellent communication and interpersonal skills, with a friendly, approachable, and professional attitude.
Well-organized and willing to work versatile schedule, including weekends and public holidays, while maintaining a high standard of showroom presentation.

What We Offer
Competitive basic salary with attractive employee advantages.
Chance to work with a prestigious luxury automotive brand.
Growth opportunities, training, and professional development opportunities.

Next Step

We regret to inform that only shortlisted candidates will be notified.

Charterhouse Resources Pte Ltd (13C6338)

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