Elevate patient experiences as a Call Centre Administrator with Crescent Oral Surgery in Aurora. This in office role emphasizes excellent customer service and productive scheduling for optimal patient care.

Crescent Oral

Surgery is seeking a dedicated Call Centre Administrator to join their team. You will handle patient inquiries, manage appointment schedules, and maintain meticulous patient records. The position also involves billing processes and optimally addressing cancellations to ensure patient retention during full time hours. Key Responsibilities:
Welcome patients and create a welcoming atmosphere
Optimize appointment schedules to minimize gaps
Manage the recall system and keep records up-to-date
Handle patient calls for scheduling and inquiries
Process billing, payments, and insurance claims Requirements:
Minimum 1 year of Dental Administration experience preferred
At least 2 years in customer service or dental roles
Familiarity with dental software is an asset
Clinical background is an added advantage
Must be authorized to work in Canada Contribute to exceptional patient care while advancing your customer service skills at Crescent Oral Surgery in Aurora.

📌 Call Centre Administrator In Aurora (Canada)
🏢 dentalcorp
📍 Canada