GreenShield is seeking a Customer Service Supervisor to lead our Windsor Contact Centre, overseeing a team of ~15 representatives and driving performance on a 12:30 PM–8:30 PM shift.Reporting to the Manager, Contact Centre, this role focuses on coaching, engagement, and transformation. Ideal candidates will have 3–5+ years in leadership within high-volume customer service, solid performance-management skills, and union experience.
Bilingual
French/English is required for designated roles.
📌 Bilingual Cs Supervisor Lead, Coach, Elevate Service Windsor
🏢 Green Shield Canada (GSC)
📍 Windsor
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