Take on a crucial role at the College of Physicians and Surgeons of British Columbia as an Administrative Assistant handling complaints and practice investigations. This permanent, full-time position emphasizes effective communication and sound judgment. Reporting directly to the clinical manager, you will facilitate the management of new complaints, ensuring correct entry into CPSBC’s database.

This role involves extensive collaboration with internal and external stakeholders, managing records and correspondence efficiently. You will play a key role in assisting with triage preparation and supporting the leadership team's operational needs. Key Responsibilities:
Organize and summarize current complaint matters upon receipt
Handle medical record requests and general correspondence




Liaise with various departments for information requests
Maintain a bring-forward system for key documents
Assist in Annual License Renewal Form report generation Requirements:
Completion of grade 12 and office administration diploma
Preferably have experience in healthcare or medical terminology
Competent in Microsoft Excel, Outlook, and Adobe Reader
Excellent proofreading and organizational skills
Must demonstrate tact and confidentiality when handling sensitive information Bring your meticulous attention to detail to CPSBC's energetic team focusing on complaint management.

📌 Cpsbc Administrative Assistant, Complaints Focus Vancouver
🏢 CPSBC Careers
📍 Vancouver