Join Altea as the Supervisor of Front Desk Operations, driving member satisfaction and team success. Ensure efficiency in daily tasks while fostering a vibrant front of house culture. You will be responsible for leading the front-of-house team, maintaining operational standards, and enhancing the member experience.

Your proactive approach will help manage front desk operations, including check-ins and service recovery, while creating a welcoming space for all members. Your emotional intelligence will help you connect with members and staff alike. Key Responsibilities:

- Develop and schedule the front of house team
- Manage daily check-ins, scheduling, and inquiries
- Provide quick and effective service recovery when needed
- Enforce presentation and cleanliness standards consistently
- Offer immediate coaching and feedback to team members Requirements:
- 2-4 years in a supervisory role in a service workplace
- Proven ability to lead diverse teams effectively
- Excellent conflict resolution and communication skills
- Familiarity with membership management systems
- Current First Aid and CPR-C certification Bring your leadership skills to enhance member interactions at Altea.

📌 Supervisor of Front Desk Operations (Toronto)
🏢 Altea
📍 Toronto