Surgical Coordinator

Cloudbreak Eye Care / Cloudbreak University District

Full-time, Permanent

Position Summary The Surgical Coordinator works under the direct supervision of the Office Manager and indirectly reports to the physician(s) he/she provides with support. As a member of the clinic team, the Surgical

Coordinator will work in cooperation with other clinic staff to ensure safe and effective patient care, in compliance with AHS standards and protocols. The Surgical Coordinator performs administrative duties relevant to surgical operations. This position includes surgery scheduling, appointment reminders, keeping patient records, and entering post-surgical data. The Surgical Coordinator will manage incoming and outgoing phone calls and emails pursuant to their role.

In order to complete the administrative tasks related to surgery, the Surgical Coordinator manages all surgical documents, gathers and inputs patient information, and enters all post-surgery data. They ensure that all pre-surgery paperwork is completed in time for the patient’s appointment, and they work closely with local health authorities and multiple hospitals and surgical facilities.

The Surgical

Coordinator helps ensure adequate preparation for surgery and answers patient questions and addresses patient concerns beforehand.

Skills & Qualifications

- Medical Office Assistant Diploma, Healthcare Administrative Diploma or equivalent education/experience is preferred.
- 3 years of current experience working within a surgical office is an asset.
- Experience with an Electronic Health Record
- Working knowledge of AHS scheduling system is an asset.
- Knowledge and current experience with wait time requirements and data management
- Experience using Accuro EMR to communicate with AHS is an asset.
- Experience working within a surgical practice environment including but not limited to ophthalmology patients.
- Current knowledge and experience using medical terminology in a surgical setting is preferred.




- Maintains privacy and confidentiality.
- Ability to produce high quality accurate work.
- Comprehensive knowledge of health care, organizational/office practices, procedures, and standards
- Excellent professional verbal and written communication skills.
- Ability to work effectively in an inter-professional team and independently with little direction.
- Excellent organizational and time management skills well developed interpersonal skills, including the ability to handle multiple duties.
- Plays a significant role in ensuring that the overall surgical booking requirements are met.
- Applies critical thinking and uses current knowledge of procedure protocols and computerized systems to schedule and assign patients/procedures to the daily surgical bookings.

Job Type:
- Full-time, Permanent

Benefits:
- Extended health coverage
- RRSP Matching Program
- Competitive Performance Bonus’
- Tuition / Education Reimbursement Opportunities

Schedule:
- 8-hour shift
- Monday to Friday
- No weekends

Work Location: Temporarily two sites, going down to one site in 2024. This is a full-time permanent position. Wage is commensurate with experience, and designation, with a standard company benefits package. Applicant may be eligible for an annual salary increase and/or annual bonus, based on performance.

All applicants must provide proof of qualifications (certifications) and a current police information check (PIC) including vulnerable search at the applicant’s expense. The results of the PIC may alter or revoke any offer made by Cloudbreak University District .

We would like to thank all applicants for their interest and resumes. Please note, only those candidates chosen to proceed through the selection process will be contacted.

Cloudbreak University District is an equal opportunity employer and values diversity in its workforce, encouraging applications from all qualified individuals.

Job Type: Full-time

Pay: $20.00-$27.00 per hour

Perks

- Dental care
- Paid time off

Work Location: In person

📌 Surgical Coordinator (Calgary)
🏢 Cloudbreak University District
📍 Calgary