Join Manulife as a Bilingual Participant Service Centre Representative, where you’ll handle complex client service requests. Deliver insights on insurance and advantages while working in a hybrid arrangement. As a key team member at Manulife, you will provide in-depth assistance on insurance, retirement, and banking products.

Your role involves resolving inquiries, recommending client-centered solutions, and aiding customers with forms and policy requirements. You will also identify trends and suggest improvements to enhance service excellence. Key Responsibilities:
Respond to inquiries regarding insurance and investment policies
Process client transactions and follow up on requests
Use multiple systems to resolve service inquiries
Collaborate with the team to build client relationships
Stay updated on company policies and procedures Requirements:
Bilingual communication skills in English and/or French/Spanish
Experience in customer service and problem-solving
Ability to work independently or within a team
Solid organizational and detail-oriented skills
Post-secondary education or equivalent experience Provide excellent customer support while growing your career with Manulife!

📌 Bilingual Client Service Representative Hybrid Montreal
🏢 Manulife Financial
📍 Montreal