Become the voice of Transat as a Bilingual Call Center Agent, assisting customers with reservations and travel inquiries. Enjoy adaptable scheduling and promote our exceptional travel services. Transat is seeking a talented Call Center Agent fluent in both French and English.

This role involves answering inquiries, promoting products like insurance and baggage services, and providing a top-notch customer experience. A minimum of one year of call center experience, along with a passion for customer service, is essential for success. Key Responsibilities:
Answer incoming customer and travel agent calls
Promote services like seat selection and insurance
Assist customers with navigation of our website
Demonstrate attentiveness and empathy in service
Provide exceptional support and resolve inquiries promptly Requirements:
Minimum of one year of call center experience
Bilingual in French and English, both spoken and written
Familiarity with travel industry is an asset
Comfortable using various computer tools
Knowledge of Spanish or Portuguese is an asset Embrace a customer-centric role with flexibility while contributing to Transat's mission of exceptional service.

📌 Bilingual Call Center Agent At Transat Montreal
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Montreal