Job title: Bilingual Assistant Customer Accounts Associate (Fluent in French and English)

Role type: Permanent, Full time

Location: Markham, ON

Our client, provides retail, leasing and wholesale financial services to car dealerships and customers across Canada. They are looking for an Assistant Customer Accounts Associate to join their Collections Team.

SUMMARY OF ROLE:

You will be working within the collections department and assisting with payment procedures and evaluation of total loss and other administrative duties as required.

RESPONSIBILITIES:
Call delinquent accounts that are 15 to 59 days past due
Confirm clients’ information and make suitable payment arrangements
Answering inbound calls
Assist with Total Loss evaluations and paperwork
Complete other departmental duties as required

QUALIFICATIONS:
Excellent communication,



negotiation and decision-making skills
Must be fully fluent in French and English
Robust organization skills with the ability to handle multiple priorities
Self-starter with the ability to work independently
University Degree or College diploma, preferably in a business-related field

At Leap we are an Equal Prospect and Affirmative Action employer. That means all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Leap will not tolerate any discrimination or harassment based on any of these characteristics. Leap encourages applicants of all ages.

📌 Bilingual Assistant Customer Accounts Associate Markham
🏢 Leap Recruitment Partners
📍 Markham