Billing And Customer Care Specialist Vancouver

Billing And Customer Care Specialist Vancouver

06 Aug
|
Corix
|
Vancouver

06 Aug

Corix

Vancouver

Enhance customer satisfaction as a Billing and Customer Care Specialist, managing meter-to-cash processes in a hybrid work workplace. Deliver accurate billing and exceptional service to our clients. In this pivotal role, you will support billing integrity, customer account management, and payment processing.

Your expertise in accounts receivable and collection will help maintain operational efficiency. The position demands excellent communication and attention to detail while ensuring compliance with utility tariffs and regulatory requirements. Key Responsibilities:
Respond promptly to customer inquiries and manage communications
Enter meter readings and process account adjustments accurately
Support monthly billing cycles,



ensuring all data is validated
Process payments via various methods and manage overdue accounts
Prepare reports and perform data analysis for insights Requirements:
High school diploma required
Minimum 5 years in billing or customer service
Solid attention to detail in payment and account management
Proficient in CRM systems and Microsoft Office
Skilled in analyzing billing data for trends Utilize your customer service skills and billing expertise to enhance our service delivery in a hybrid setting.

📌 Billing And Customer Care Specialist Vancouver
🏢 Corix
📍 Vancouver

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