Become a vital part of CBI Home Health as a Scheduling Representative in Edmonton. Efficiently coordinate care services and enhance patient experiences in your community. CBI Home Health is hiring for a Care Access Representative.

This role requires managing the schedules of care providers while balancing client needs in a busy contact center. Excelling in problem-solving and multitasking, you will maintain solid relationships with clients and fellow staff members to ensure seamless service. Key Responsibilities:
Effectively schedule care providers for client needs
Maintain explicit communication with all relevant parties
Update care provider records accurately
Address client issues proactively and efficiently
Comply with all organizational guidelines Requirements:
High school diploma or equivalent required
2+ years of scheduling or customer service experience
Robust organizational and computer skills
Ability to work in a fast-paced environment
Knowledge of medical terminology is a plus Support quality care delivery at CBI Home Health through effective scheduling and communication.

📌 Cbi Home Health Scheduling Representative Calgary (Canada)
🏢 CBI Home Health
📍 Canada