Elevate guest experiences as a Client Relationship Specialist at Eastway Toyota/Lexus of Windsor. Ensure customer satisfaction, address inquiries, and foster brand loyalty through exceptional service. This role offers a unique prospect for a proactive individual dedicated to enhancing customer relationships. Collaborating with service, sales, and parts managers, you will streamline guest interactions and promote long-term loyalty to both Toyota and Lexus brands.
Your role is essential in meeting and exceeding customer expectations while maintaining a vibrant, team-oriented culture. Key Responsibilities:
Address all customer inquiries and feedback promptly
Coordinate with service and sales teams for efficiency
Build long-term relationships to encourage retention
Follow up with guests to track satisfaction trends
Assist in refining processes for improved service standards Requirements:
Exceptional verbal and written communication skills
Robust critical thinking and conflict-resolution abilities
Excellent organizational skills to manage complex tasks
Relevant experience in customer service or dealership
Genuine interest in the automotive industry and service excellence Leverage your customer service expertise to enhance guest experiences at Eastway Toyota and build lasting relationships.
📌 Client Relationship Specialist At Eastway Toyota Windsor
🏢 Rafih Auto Group
📍 Windsor
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