Enhance client interactions as a Client Experience Representative with NVA Canada.

Your role involves greeting clients, addressing inquiries, and managing patient admissions seamlessly. As a key player at NVA Canada, you will provide excellent customer service while processing incoming and outgoing patient information.

Your responsibilities will include answering calls, scheduling appointments, and managing client documentation within our practice management software. You will also maintain a clean and welcoming client waiting area and escalate complex inquiries to senior staff when necessary. Key Responsibilities:
Greet clients and respond to their questions promptly
Process patient admissions and payment transactions
Answer phone calls, screening for service needs
Document and maintain client information efficiently
Monitor the cleanliness of the client waiting area Requirements:
Minimum 1 year of customer service experience
Proficiency with practice management software
Robust communication and interpersonal skills
Ability to escalate complex issues appropriately
Commitment to fostering an inclusive setting Bring your expertise in client relations to NVA Canada, ensuring excellent service and support.

📌 Client Experience Representative Nva Canada Burlington
🏢 NVA Canada
📍 Burlington