Kick-start your career in data management with IATA’s Business Intelligence internship. You'll support aviation industry projects through customer support and analytical tasks in a remote-friendly setting. At IATA, we aim to reshape the aviation industry for over 350 airlines worldwide. The intern will assist in day-to-day operations, reporting to the Senior Manager of User Experience.

Key responsibilities include providing customer support, using platforms like SalesForce, and coordinating with internal stakeholders for troubleshooting. Key Responsibilities:
Provide Level 1 and Level 2 customer support via SalesForce
Create and track incident tickets using JIRA
Coordinate user access troubleshooting with vendors and stakeholders




Assist in testing for product improvements and bug fixes
Prepare ad-hoc reports and presentations as needed Requirements:
University degree in Business Administration, IT, or related field
Knowledge of business intelligence concepts and data analytics tools
Proficiency in Microsoft Office applications
Robust communication and analytical skills
Fluent in English, additional languages are a plus Enhance your analytical skills and customer focus as part of IATA’s cutting-edge team.

📌 Business Intelligence Internship At Iata Montreal (Canada)
🏢 Iata Consulting
📍 Canada