EY Managed Services helps organizations run, optimize, and continuously improve their critical business operations. We take ownership of ongoing processes and applications, using data, technology, and industry expertise to deliver consistent performance, operational efficiency, and measurable outcomes—allowing our clients to focus on strategic priorities.

Position Overview
We are seeking an experienced SAP SuccessFactors / Employee Central Consultant to join our Application Managed Services (AMS) team. This role focuses on ongoing support, enhancements, and optimization of SAP SuccessFactors solutions, with a strong emphasis on Employee Central, ensuring system stability, data integrity, and continuous improvement of HR processes.

Your Key Responsibilities

Provide end-to-end support for SAP SuccessFactors, with a focus on Employee Central modules

Manage incident, service request, and problem tickets in line with SLAs and AMS support processes

Configure and maintain Employee Central (EC) components including workflows, business rules, data models, and position management

Support data imports, integrations, and interface monitoring (e.g., SAP CPI/Integration Center)

Perform system monitoring, validation, and periodic health checks to ensure data consistency and system stability

Partner with clients and internal teams to deliver enhancements, releases, and continuous improvements

Skills and Attributes for Success





Strong verbal and written communication skills are important.

Ability to work collaboratively within diverse technical teams.

To Qualify for the Role You Must Have

Bachelor’s degree in computer science, Information Systems, HR Technology, or a related field

Approximately 3+ years of hands‑on experience in SAP SuccessFactors, with ideally with expertise in Employee Central

Experience working in Application Managed Services (AMS), Production Support, or HRIS support environments

Hands‑on experience with configuration (business rules, workflows, role‑based permissions)

Ideally, You’ll Also Have

SAP SuccessFactors Employee Central certification

Experience with additional modules such as Time Off, Recruiting, or Performance & Goals

What We Look For
We look for individuals who take initiative, demonstrate strong technical judgment, and show the ability to lead through influence. If you thrive in collaborative environments and are passionate about improving operational efficiency, this role is an excellent fit.

What We Offer

Support and coaching from some of the most engaging colleagues in the industry

Learning opportunities to develop recent skills and progress your career

The freedom and flexibility to handle your role in a way that’s right for you

Salary and Compensation

Dieppe: $72,000 to $108,000

Toronto/London/Ottawa/Waterloo/Vancouver/Victoria: $72,000 to $108,000

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📌 Senior Technology Operations Analyst - SAP SuccessFactors/ EC -Dieppe, New Brunswick (Manitoba)
🏢 EY
📍 Manitoba