Enhance client experiences at HearCANADA as a full time Client Care Coordinator in Stouffville.
Your role will focus on administrative tasks and boosting product sales with exceptional customer service. As part of HearCANADA's Client Care team, you’ll manage the clinic’s schedule, assist clients with services, and provide personalized recommendations. We are looking for someone who thrives in a customer-facing role and demonstrates sales acumen, helping position HearCANADA as a top choice in hearing care. Key Responsibilities:
Provide tailored client experiences in-person and over the phone
Manage clinic appointment schedules and follow-ups
Recommend products and payment options to clients
Maintain accurate physical and electronic records
Perform basic hearing aid maintenance and troubleshooting Requirements:
Minimum 2 years in a customer-facing role
Sales experience in retail or clinic environment
Solid interpersonal skills with a customer-centric attitude
Valid driver’s license for local travel
Team-oriented with a team-oriented spirit Leverage your customer service skills and sales expertise at HearCANADA, making a difference in Stouffville's hearing health.