Join RBC as a Bilingual Fraud Advisor and provide exceptional support to clients through phone and email interactions. Leverage your analytical skills in a rewarding full time position with versatile shifts. As an key part of the RBC Advice Centre, you will ensure clients are secure and informed.

This role calls for someone with strong communication and problem-resolution skills. By engaging with clients, you'll deliver personalized solutions that protect them from fraud while building valuable relationships. Key Responsibilities:
Engage clients via multiple channels for support
Educate clients on security measures tailored to their needs
Resolve client issues at first contact politely
Collaborate with partners to enhance service delivery
Manage compliance to safeguard client interests Requirements:
Bilingual in English and French is mandatory
Excellent interpersonal and communication skills
Proven ability to build rapport with clients
Flexibility for various shifts, including weekends
Experience in a fast-paced service environment is a plus Utilize your fraud detection and customer service skills by joining the RBC team today.

📌 Bilingual Fraud Advisor At Rbc Montreal (Canada)
🏢 RBC
📍 Canada