Step into a rewarding role as a Collections Advisor at Scotia Dealer Advantage in Anjou, QC, focusing on automotive finance and customer engagement. This position is essential for maintaining solid client relationships while executing timely debt recovery. You will play a critical part in the Collections team, ensuring compliance with banking policies while minimizing loss.

Your skills in negotiation and relationship building will empower you to resolve customer issues and find workable payment solutions. This role requires a solid understanding of risk management practices in financial services. Key Responsibilities:
Build a customer-first culture to enhance loyalty
Implement effective payment collection strategies promptly
Negotiate payment terms within bank guidelines




Address collection-related inquiries and complaints thoroughly
Ensure adherence to regulatory and operational standards Requirements:
Proven experience in customer service or collections
Familiarity with financial services and delinquent account management
Proficient with Microsoft Office applications
Understanding of dialer systems and payment collection practices
Bilingual in French and English for effective collaboration Bring your skills in collections and customer service to Scotia Dealer Advantage, ensuring financial integrity and client satisfaction.

📌 Collections Advisor Role In Anjou, Qc Montreal
🏢 Scotiabank
📍 Montreal