Elevate your career with Workplace Options as a Bilingual Customer Service Representative in Toronto, ON. Use your French and English skills to provide exceptional service in a hybrid or remote setting. In this entry-level role, you will assist employees and their families in finding community resources.

You'll be responsible for telephonic intakes while maintaining high-quality customer service. Excellent communication skills in both languages are essential, along with an organized and motivated approach to your work. Key Responsibilities:
Assess employee needs through targeted questioning
Collect personal information for referral searches
Clearly explain client issues and needs
Conduct research to locate appropriate referrals
Perform quality assurance callbacks to clients Requirements:
Bachelor’s Degree required
Bilingual proficiency in French and English
Robust customer service and conflict resolution skills
Excellent organizational and interpersonal skills
Ability to maintain high quality in all tasks Bring your bilingual communication skills and customer service passion to Workplace Options in Toronto.

📌 Bilingual Customer Service Representative Toronto (Canada)
🏢 Work Place Options
📍 Canada