Elevate guest experiences as a Service Leader in Housekeeping at Shangri-La Toronto. Lead a team to maintain exceptional cleanliness and showcase the highest standards of hospitality.

As a Service Leader, you will support the Rooms Division Manager in overseeing daily operations of the Housekeeping department. This role requires solid leadership qualities and a focus on service excellence, guiding Room Attendants and ensuring adherence to policies and procedures.

Your pivotal role impacts guest satisfaction and the overall ambiance of our luxurious hotel.

Key Responsibilities:
Supervise Room Attendants and Housekeeping staff
Conduct quality inspections of guest rooms and public areas
Maintain payroll records for department submissions




Ensure compliance with hotel policies and safety standards
Foster effective communication among departments

Requirements:
Minimum 2 years in luxury hotel environments
Degree in Hospitality Management preferred
Bilingual proficiency in English required
Solid organizational and leadership skills
Ability to work adaptable shifts, including holidays

Drive service excellence and operational efficiency at Shangri-La Toronto, inspiring your team and delighting our guests.
J-18808-Ljbffr

📌 Housekeeping Service Leader At Shangri La Toronto
🏢 Shangri-La Hotels
📍 Toronto