Elevate your career as a Technical Support Specialist with OpenText, a leader in information management. Join a high-performance team to support innovative solutions for top global clients. This role focuses on providing exceptional support for OpenText's Business Network solutions.

Your contributions will enhance security and profitability for various Fortune 500 companies. You'll engage with teams worldwide while developing skills in both technical and client-facing operations, ensuring client needs are met effectively. Key Responsibilities:

- Provide support for OpenText's innovative products
- Engage with clients to resolve technical issues
- Collaborate with a high-performance team environment
- Enhance security and stability of client businesses
- Assist in continuous improvement initiatives Requirements:
- Proficiency in English and Spanish
- Experience in support or operations
- Basic knowledge of ITIL principles
- Availability for weekend support each month
- Robust patience for diverse client needs Utilize your technical support skills in a dynamic role with OpenText, contributing to the future of information management.

📌 Technical Support Specialist at OpenText (Ottawa)
🏢 Socket.dev
📍 Ottawa