At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.
Job Description Job Summary Reporting to the Client Services Project Manager (CSPM), Project Coordinator – CS will be assigned ownership of a specific piece of a Project and will need to prepare, process and perform quality control on electronic data before delivering to client. To provide quality results to our clients while meeting time sensitive deadlines.
Essential Job Responsibilities Serve as a high-level liaison with keyclientrepresentatives with the goal of owning the total service delivery relationship.
Ensure overall satisfaction through the coordination and execution of allclientdeliverables.
Provide substantive oversight toclient‑specific projects, managed on a day‑time basis byProduction Team Createsprojectplan by identifying tasks to be performed, resources needed to accomplish the goals within set deadlines, schedule of events and specification for deliverables.
Ensure thatclientandprojectrequirements are being met by meeting on a regular basis withproject teams.
Provide team leadership to professionally develop and motivate staff members to allow them to assume additional responsibilities and grow within the team.
Instill confidence with clients through proactive communication while serving as the point of escalation when necessary.
Evaluate subcontractors and make strategic recommendations to best suit to clients’ needs and expectations.
Consult with clients throughout all stages of the litigation lifecycle by helping them to plan, organize, digitize and present their cases in a cost effective and timely manner.
Manage and support a wide range of electronic discovery projects covering the entire EDRM spectrum, from general technology consultation and large‑scale processing to culling and high‑pressure, fast‑paced document review and production engagements.
Advise case teams on database design and workflow while offering tailored solutions based on best practices andprojectdetails.
Oversee support staff and training, track deadlines, verifyclientspecifications, QC and create deliverables for clients.
Performs QA on processed data to verify there are no collection gaps and processing instructions were enforced.
Creates and maintains detailed case documentation to record case details, critical actions and decisions.
Effectively coordinates support staff, managers, outside and opposing counsel and successfully conveys highly technical concepts to users of all experience levels.
Ensures timely communication fromprojectinitiation to closure with theclientwhich includes projectscope, pricing, turnaround, final deliverables, MIS & reporting’s.
Conductingclient satisfaction surveys/ KPIs at the closure of theproject.
Qualifications & Characteristics Good communication (verbal and written) skills.
Experience with MS Office and basic image and text files.
Superior organizational skills and be capable of handling several projects in various stages.
Ability to multi‑task, maintain composure under pressure and meet deadlines.
Must be able to work in an ever changing fast‑paced work environment.
Be engaged and enthusiastic about work and learning.
Must be versatile and be available to work some evening and weekend shifts.
BCA, MCA.
Knowledge of basic programming; NUIX, SQL, Relativity, LAW Pre-Discovery or IPRO is a strong plus.
Your specific salary will be determined based on several factors: Location-based market rate for the role, Your abilities in relation to the job specification, Performance during screening and interview, Pay parity with the wider team in the considered location.
Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
Epiq Leadership Compass Fosters Relationships & Collaboration: Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
Build trust‑based partnerships
Nurture long‑term relationships
Remove collaboration barriers
Celebrate cross‑team success
Engages & Influences: Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.
Use storytelling to build buy‑in
Align communication with organizational goals
Guild alignment through strong engagement
Maximizes Performance: Sets and reinforces performance standards that drive results, ensure accountability,
and align with Epiq’s goals.
Use data to identify improvement opportunities
Make informed decisions
Align team goals with boarder strategy
Empower teams to manage their own goals
Translate vision into clear priorities
Prepare for disruptions with strong change management
Achieves Operational Success: Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.
Improve workflows for team efficiency
Use clear documentation and expectations
Resolve issues quickly using data and feedback
EEO & Diversity It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiq’s subject‑matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world. We strive for a cohesive, collaborative environment that focuses on group achievement. With over 8000 associates worldwide, Epiq operates in 19 countries and over 80 global locations.
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📌 Client Services Project Coordinator (Manitoba)
🏢 Epiq
📍 Manitoba