Join CAAT as an Application Support Analyst and make a difference in enterprise applications. Drive operational excellence while ensuring application stability and performance in a collaborative setting.

In this role, you will support critical business applications within CAAT's Information Technology team. Your expertise will help manage complex incidents and improve operational readiness while working closely with various teams. The ideal candidate will have a hands-on approach to monitoring, troubleshooting, and providing Level 2 technical support.

Key Responsibilities:
• Provide Level 2 technical and functional support for enterprise applications
• Lead troubleshooting through log analysis and system diagnostics
• Drive root cause analysis and implement permanent fixes




• Monitor application health using observability tools
• Collaborate with teams on cross-system issues

Requirements:
• Bachelor’s degree or college diploma in computer science
• Minimum three years of application support experience
• Hands-on experience with Microsoft Azure and Salesforce
• Proficiency in monitoring platforms and scripting languages
• Strong understanding of ITIL processes

Leverage your technical skills to enhance application support and contribute significantly to CAAT's mission.
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📌 Application Support Analyst at CAAT (Ontario)
🏢 CAAT Pension Plan
📍 Ontario