Enhance customer satisfaction as a Technical Support Advisor in Parts Service. Provide expert advice on mechanical, hydraulic, and electrical components while processing orders efficiently.

This role requires delivering exceptional customer service through phone and email interactions. You will be responsible for order processing, providing quotations, and troubleshooting technical issues. Close collaboration with engineering and other departments is essential for product support and improved customer communication.

Key Responsibilities:
• Process parts orders accurately and efficiently
• Generate customer and dealer quotations
• Provide troubleshooting support for various components
• Communicate delivery updates and coordinate shipments
• Assist customers in identifying replacement parts

Requirements:
• Diploma or Degree in Mechanical Engineering preferred
• Minimum 1 year experience with heavy-duty equipment
• Understanding of hydraulic and electrical systems
• Experience in parts or technical service roles preferred
• Proficiency in Microsoft Office and ERP systems

Leverage your technical skills and customer service expertise in this energetic role.
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📌 Technical Support Advisor for Parts Service (Manitoba)
🏢 Wainbee
📍 Manitoba