Transform employee experiences at Hydro One as a Business Analyst specializing in ServiceNow. Leverage your HRSD expertise in a hybrid work environment to drive impactful HR technology solutions.

In this pivotal role, you will enhance Hydro One's HR Service Delivery platform. Your robust background in business analysis and ServiceNow HRSD, combined with Agile certifications, will enable you to effectively translate business needs into tailored technology solutions. Collaborate closely with HR stakeholders and IT teams to guide the strategic direction of HR services.

Key Responsibilities:
• Implement and manage various HRSD components
• Drive workshops and gather requirements from stakeholders
• Document and prioritize business requirements effectively




• Configure ServiceNow applications to achieve desired outcomes
• Identify and resolve integration-related technical issues

Requirements:
• Proven experience in product management and business analysis
• Strong expertise in ServiceNow HRIS
• Excellent verbal and written communication skills
• Agile certification required (e.g., PSM, CSM)
• Project management and analytical skills essential

Bring your HR technology skills and strategic insights to Hydro One and shape the future of HR services.
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📌 ServiceNow Business Analyst at Hydro One (Ontario)
🏢 Hydroone
📍 Ontario