Availability: Full-time with an ability to work mornings, evenings, overnight shifts and occasional weekends.

Reporting to the Warehouse Manager, the Lead Shipper is responsible for traffic control and dispatching of shipments from our distribution centre. The main duties will be to ensure that all deliveries and shipments are planned and prioritized safely and efficiently. Working in Distribution, this role focuses on delivering and maintaining a high level of service to our customers by providing the freshest available product and maximizing overall fulfillment. As a Lead Shipper ,you bring Lush’s Leadership Practices into all elements of your business: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

Your core RESPONSIBILITIES:

Ensure safe operations in the yard and dock area
Direct vehicles to the appropriate loading docks
Visually inspect shipments to comply with transportation regulations
Ensure paperwork is correct and accompanies the correct shipment
Greet and direct transportation drivers
Ensure proper and accurate handoff of information between shifts
Act as point of contact for carrier drivers
Monitor the daily dispatch plan, highlight any delays, and partner with operations on solutions
Deliver excellent levels of customer service to internal and external clients
Able to work alternate shifts, weekends, and overtime when required
Organize shipping area to avoid congestion
Give feedback in the moment to staff members
Train staff members on distribution procedures
Use Mechanical Handling Equipment to load and unload skids

You bring the following QUALIFICATIONS:

Required:

Able to perform all required Distribution Associate duties
Able to do physical work for 8-hour shifts, on your feet, and lift 50 pounds
Capable of physical activities such as standing for long durations, bending down, pulling, and pushing
Able to operate basic warehouse equipment (picking carts, handheld scanners, pump-trucks, etc.)




Confident with basic mathematics, ability to count, including addition and subtraction
Excellent problem-solving and communication skills
Exceptional organizational and coordination skills
Reliable, consistent attendance, punctual and dependable
Comfortable with reading, writing, and speaking Englishto communicate with peers and leadership on all platforms (i.e. in person, via email, via Google/Teams chat)
Comfortable providing and receiving feedback
Commitment to abide by and oversee health & safety regulations
Commitment to abide by and oversee our quality and good manufacturing practices
Comfortable safely navigating MHE regularly
Excellent communication and interpersonal skills
Basic Proficiency with ERP systems (AX, D365)
Basic Proficiency with Microsoft Excel and Google Sheets
Basic proficiency with Google programs such as Gmail, Chat, Meet
Able to work indoors and outdoors in all weather conditions
Able to work morning, afternoon, and overnight shifts and some holidays, overtime, and weekends

Preferred:

Previous experience as a Lush Yard Person (seasonally or core)
Previous experience as a Lush Lead Shipper (seasonal or core)
Previous experience within the LUSH distribution workplace
Fully trained and certified on loading equipment/machinery
Valid certification on BT/walkie

The above information on this description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities,



and qualifications required of employees assigned to this job.

At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings. We welcome diverse candidates to our recruitment process. Lush is committed to providing accessible employment practices. Requests for accommodation can be made at any stage of the recruitment process. Applicants are asked to please make their needs/requirements known.

Lush North Americaunequivocally supports equal opportunityemployment for all applicants regardless of religion, race, color,gender identity or expression, sexual orientation, ancestry,differently abled, adversemental health, and other characteristics both defined, protected and enforced by the law underfederal or provincial/state jurisdiction.

Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples.
Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada:Calls to Action #92 . We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in allyship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.

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📌 Lead Shipper - Contract (Ontario)
🏢 Lush Fresh Handmade Cosmetics
📍 Ontario