About the Role
TapMango is seeking a driven and strategic Enterprise Business Development Representative (BDR) to pioneer our growing mid‑market sales motion. In this role, you'll be responsible for generating high‑quality pipeline by engaging senior decision makers at multi‑location brands across restaurants, retail, health & beauty, and fitness.

This is not a high‑volume, spray‑and‑pray outbound role. You'll focus on thoughtful, personalized outreach and meaningful conversations with real operators who care about customer retention, repeat visits, and revenue growth.

Work Location
This position starts as hybrid: 2 days per week in our office at Yonge & Sheppard, Toronto. As you ramp up and hit your stride, the role is expected to transition to fully remote within 6 months to 1 year.

Salary
80k base + uncapped commissions

What You’ll Do

Own top‑of‑funnel pipeline creation through strategic outbound prospecting into defined mid‑market segments (typically 5–50+ locations)

Research target accounts to personalize outreach and demonstrate a strong understanding of each prospect’s business

Engage senior stakeholders—including Owners, Founders, CMOs, and Operations leaders in value‑driven conversations

Uncover pain points related to customer engagement, retention, and growth through thoughtful discovery

Book qualified discovery meetings for Account Executives and ensure strong handoff context

Maintain accurate CRM activity, pipeline tracking, and reporting

Collaborate closely with Account Executives, Marketing, and Sales Leadership to refine messaging and targeting

Continuously test, iterate,



and improve outbound sequences, messaging, and vertical‑specific approaches

What We’re Looking For

1–3+ years of BDR/SDR experience, ideally selling into mid‑market or SMB+ accounts

Confidence and professionalism speaking with senior decision makers

Solid written and verbal communication skills with an emphasis on personalization

Curious, coachable, and resilient mindset with a desire to grow in sales

Highly organized and comfortable managing multiple accounts and outreach efforts

Metrics‑driven with a strong sense of ownership and accountability

Experience selling SaaS, martech, fintech, or restaurant/retail technology is a strong asset

About TapMango
At TapMango, we provide companies with one of the highest quality customer engagement platforms on the market. We’re currently powering thousands of merchants across Canada, the US and Europe, and we have just begun! Our mission is to empower businesses to do 3 things; retain customers, upsell to existing customers, and acquire new customers. We provide merchants with all the necessary tools to run their very own loyalty program including an integrated suite of customized consumer facing technology, easy‑to‑use merchant tools, and automation algorithms,



all aimed to enhance the customer experience.

Why Join our Team?
Our platform is truly a game changer in the small business arena and we need your help to empower as many vendors as possible. TapMango helps merchants compete with larger chains, so you can feel good about supporting local businesses and a diverse economy. Join a fun team with an amazing culture, tons of opportunities for growth and development, competitive pay and lots more!

What We Offer

Generous time off plan

Salary: 80k base + Uncapped Commissions

Hybrid work - we will to assist with making your remote office space as comfortable as possible

Continuous virtual coaching and support

Comprehensive health benefits

Subsidized gym membership

Performance recognition

Professional development program

Growth opportunities (we really mean it!)

*TapMango welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.*

*Notice Regarding Automated Decision-Making:
*For this role TapMango does not use artificial intelligence, machine learning, or automated decision‑making tools to screen or assess job applicants. All applications are evaluated manually by our hiring team.*

*Why This Role Is Open*
*This is a newly created position at TapMango. As we continue to grow, we recognized the need for this role to help us scale and reach our goals. This is a unique opportunity to come in and make it your own!*

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