Elevate client outcomes by becoming a Dynamics 365 Customer Engagement Senior Consultant at BDO Canada. This role focuses on advising clients and enhancing their Dynamics 365 experience.Join BDO Canada’s Solution Operations practice as a full time Dynamics 365 Customer Engagement Senior Consultant. You will leverage over 7 years of experience to provide post-implementation support and optimize client adoption of Dynamics 365 CE and the Power Platform. As a trusted advisor, you will drive proactive enhancements and offer focused solutions that deliver measurable ROI while working in a managed services environment.Key Responsibilities:
- Lead health checks and roadmap discussions with clients
- Provide escalation-level troubleshooting for complex issues




- Optimize client solutions to improve efficiency and ROI
- Translate client needs into actionable recommendations
- Develop repeatable service offerings and best practicesRequirements:
- 7+ years of Dynamics 365 CE support experience
- 3+ years of senior-level Power BI experience
- Microsoft certifications in Dynamics 365 CE and Power Platform
- Strong communication and advisory skills
- Ability to analyze and improve client processesMake a meaningful impact by enhancing client engagements and fostering strong relationships at BDO Canada.#J-18808-Ljbffr

📌 Senior Consultant In Dynamics 365 Ce (Toronto)
🏢 BDO
📍 Toronto