Elevate customer experiences as a Residential Claims Advisor with TD Insurance. This role centers on guiding clients through virtual property claims while applying strong estimating knowledge and customer service skills.

As a Residential Virtual Appraisal Advisor, you will play a crucial role assisting customers post-loss. Utilizing innovative virtual technology, you’ll conduct property inspections, assess damages, and prepare accurate estimates. Your responsibilities will require analytical thinking and a commitment to delivering legendary service through effective communication and support throughout the claims process.

Key Responsibilities:
• Deliver empathetic customer service during claims
• Conduct virtual inspections to evaluate damage




• Prepare detailed repair scopes and estimates
• Maintain comprehensive documentation for claims
• Collaborate with contractors and internal teams

Requirements:
• 2+ years of residential claims adjusting experience
• Proficient with Xactimate estimating platform
• Solid communication and negotiation skills
• Organizational skills to manage multiple cases
• Progress towards a CIP designation preferred

Utilize your expertise in estimates and customer relations to support TD Insurance clients in their recovery journeys.
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📌 Residential Claims Advisor at TD Insurance (Ontario)
🏢 TD Bank Group
📍 Ontario