We are looking for a skilled Cloud Operations / Systems Engineer with 5–8 years of experience to support enterprise cloud infrastructure and mission-critical hybrid environments.

This role plays a key part in ensuring platform stability, operational continuity, and infrastructure reliability across large-scale environments.

Cloud Infrastructure Operations

Manage and support enterprise production and lab environments

Ensure availability, stability, and compliance with infrastructure standards

Perform configuration management, patching, and system updates

Patch Management & Servicing

Execute patch deployments and firmware upgrades

Validate servicing cycles and perform post-implementation checks

Ensure alignment with enterprise security and compliance standards

Monitoring & Systems Reliability

Monitor infrastructure across compute, storage, and virtualization layers

Conduct health checks and performance analysis

Identify risks, anomalies, and opportunities to improve system resilience

Manage Incidents (ICM) and defects via Azure DevOps (ADO)

Perform root cause analysis (RCA)

Analyze logs, telemetry, and infrastructure alerts





Infrastructure & Hardware Support

Monitor hardware health and firmware status

Support diagnostics, remediation, and maintenance tracking

Ensure overall infrastructure stability and continuity

Strong experience in Cloud Infrastructure Operations

Knowledge of Windows and/or Linux systems administration

Hands-on experience with Azure DevOps (ADO) and Incident Management (ICM)

Experience in patch management and release servicing

Exposure to virtualization and hybrid cloud environments

Strong monitoring, troubleshooting, and diagnostic skills

Strong ownership and accountability mindset

Advanced analytical and troubleshooting skills

Experience working in mission-critical environments

Excellent communication and documentation skills

Continuous learning mindset (automation / AI-driven operations preferred)

Work on large-scale enterprise cloud environments

Be part of high-impact, mission-critical operations

Prospect to grow within a global technology organization

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📌 Cloud Operations / Systems Engineer (British Columbia)
🏢 HCLTech
📍 British Columbia