Become a Technical Account Manager at xMatters, guiding clients with software consulting to improve IT incident responses. Leverage your expertise in technical solutions and client management in this energetic role.

This position requires experience in software consulting, focusing on xMatters' cloud-native solutions. You will facilitate workshops and guide clients through value mapping, thereby enhancing their understanding and use of xMatters products. The role involves proactive engagement with clients, ensuring successful adoption and addressing their needs throughout the customer journey.

Key Responsibilities:
• Develop expertise in xMatters products and use cases
• Lead workshops for requirements and mapping business value




• Provide insights to resolve client business problems
• Manage client expectations and activity scopes
• Support integration development updates for customers

Requirements:
• 3+ years in software consulting and implementation
• Experience managing client relationships and projects
• Exceptional verbal and written communication skills
• Proficient in technical solution development
• Knowledge of ITIL and incident management processes

Drive client success with your technical account management skills at xMatters!
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📌 Technical Account Manager at xMatters (Manitoba)
🏢 Everbridge
📍 Manitoba