Toronto Hydro Corporation is seeking a Quality Assurance Associate (Contract) to lead QA initiatives and support CEPA training and development. The role emphasizes training program design for the CEPA division, including Voice of the Customer oversight and vendor performance programs.
The position focuses on enhancing customer experience, quality metrics, and process improvements across the division, with hybrid work and Ontario-based onsite requirements.
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📌 QA & Training Lead (Contract) – Hybrid, Toronto (Ontario)
🏢 Toronto Hydro
📍 Ontario
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