Elevate your career as a Senior Business Analyst, specializing in service-oriented design projects with extensive experience. Join a diverse team where your analytical and decision-making skills will drive impactful I&T; solutions.

This pivotal role demands over 10 years of comprehensive business analysis experience. You will interact with stakeholders to gather and analyze business needs while applying established best practices for effective service delivery. Your expertise in systems environments and public sector compliance will shape creative solutions.

Key Responsibilities:
• Conduct thorough requirements gathering with stakeholders
• Prepare business cases, strategies, and cost-benefit analyses
• Develop performance measures and traceability matrices
• Document business processes, data flows,



and use cases
• Monitor project progress and resolve issues for I&T; management

Requirements:
• 10+ years in business analysis with service-oriented projects
• Service design knowledge and change management experience
• Ability to develop user stories and acceptance criteria
• Proficiency in architectural frameworks, especially Zachman
• Familiarity with WCAG 2.0 standards and AODA compliance

Utilize your extensive experience to deliver critical business analysis services with a strong focus on systems design and compliance standards.
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📌 Senior Business Analyst – Service-Oriented Focus (Ontario)
🏢 Softline™ Technology
📍 Ontario