Company Overview
Arctic Arrow is a Canadian owned and operated company specializing in powerline transmission, distribution, and underground cable work. We offer exemplary construction and maintenance services in the power utility sector across Canada.

Company Overview
Arctic Arrow is a Canadian owned and operated company specializing in powerline transmission, distribution, and underground cable work. We offer exemplary construction and maintenance services in the power utility sector across Canada.

As we continue to grow, Arctic Arrow is offering this exciting opportunity for a Document Controller to work out of our Head Office in Abbottsford.

Requirements
Document Control Processes and Procedures

Support the development, standardization, and operational execution of document control (DC) processes and procedures

Provide training and support to stakeholders on document control processes and procedures

Document Controls Operations

Ensure that all project documentation submitted to the company document control system by project team members is correctly coded and filed in a timely manner

Ensure quality of information contained in the company document control system

Ensure documents are correctly and completely coded with the appropriate metadata

Ensure documents presented in M-Files are the most current version

Prevent document duplication

Identify and report deficiencies and/or problems with the company document management system

Assist team members with locating documents, answering document control related questions, and resolving service issues in a timely and qualified manner

Manage formal communications transmittals with external stakeholders

Provide front-line system user support and training

Identify and communicate any issues impacting the delivery of a successful Document Controls program

Maintain professional, industry, and organizational knowledge to serve as subject matter expert and act as point of contact for all DC services





Stay current with changing technologies and external business practices, and evaluate their possible use at Arctic Arrow

File estimates and related correspondence in M-Files

Receive and manage Purchase Orders in M-Files, including:

Saving incoming emails and supporting documents as an Incoming Transmittal

Attaching and routing the supporting estimate or COR (change order request) to the appropriate reviewer for sign-off

Filing the signed/accepted Purchase Orders and returning them to client as an Outgoing Transmittal

Document Control Certificate of Insurance

Work with Insurance Brokers to obtain any necessary Insurance Certificates

Aid in annual renewal process

Upload and maintain compliance information on various sites (Avetta, ComplyWorks, ISNetworld, etc)

Other Administrative Duties

Aid other departments in administrative projects as necessary

Education and Experience:

Minimum 3 years document control experience supporting construction projects

Experience maintaining a digital document management system

College or University Diploma/Degree, preferably in Administration, Information Management, or Records Management, is preferred

Specific experience with Engineering and Construction document management is an asset

Highly proficient with the Microsoft Suite of Office applications and Adobe PDF

Skills / Other Requirements

Attention to detail, with the ability to focus and concentrate for long durations

Excellent communication skills, both written and spoken English

Excellent interpersonal and team participation skills

Solutions-oriented, independent problem solver

Ability to work independently and as part of a team

Committed to the goals and objectives of the team and organization as a whole

Sound work ethic, with the ability to multitask and meet tight deadlines without losing sight of priorities

Benefits
Compensation will be determined by credentials and experience. A strong benefits package is included, with additional incentives available depending on role requirements.

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📌 Document Controller (British Columbia)
🏢 Arctic Arrow Powerline Group
📍 British Columbia