Come and be a part of the City of Edmonton's Employee Service Centre’s (ESC) dynamic team! As a Payroll Representative, you'll be responsible for efficient payroll functions that support over 14,000 City employees throughout 8 different departments. Working with a team of professionals, you will provide efficient solutions and services to the entire organization in a manner that focuses on accuracy, timeliness and exceptional customer service in a fast-paced environment.
What will you do? Process bi-weekly payroll and audit end-to-end payroll for union and non-union employees
Provide interpretation regarding collective agreements, administrative policies and legislative changes
Provide information and payments in accordance with collective agreements, third party processes and applicable legislation as they relate to time-entry, allowance and premiums, WCB and ROE processing, leave plans and benefit entitlements
Research, problem solve and respond to individual employee pay and benefit enquiries received in a continuous phone queue system, email or chat
Human Resources Information System (HRIS) projects and testing, as required
Completion of Grade 12
Minimum 3 years related progressively responsible experience in end-to-end union payroll administration in a large corporate environment
Completion of Payroll Compliance Practitioner Certificate (PCP) from the National Payroll Institute. (Applicants working towards this certificate may be considered)
Assets: Completion of a Benefits or Pension Administration Certificate (CEBS/PPAC) or Human Resources Administration Certificate
Relevant experience using PeopleSoft and SAP SuccessFactors (or similar HRIS software)
Experience interpreting and applying Collective Agreements for payroll purposes
Experience reconciling data in a unionized setting
Experience with payroll system upgrades
Skills required for success: Highly developed customer service skills and proactive problem-solving abilities,



in addition to being able to manage multiple priorities with the ability to meet constant deadlines
Ability to be an active and positive team player
Effective oral and written communication skills
Ability to interpret information, determine alternatives, and implement solutions
Ability to make decisions within established policies and procedures
Proficiency in Microsoft Office: Word, & Excel and Google: Docs, Sheets & Gmail
Alignment to our Cultural Commitments and Leadership Competencies ( https://bit.ly/4brRrXm)
Embracing a culture of equity, diversity, reconciliation and inclusion
Conditions of Employment: Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton and is a requirement of this position. There may be a cost associated with this requirement
Applicants may be tested
Work Environment: Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite
This position is eligible for the EDO program (Earned Day Off)
The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [email protected].
Learn more about our benefits https://bit.ly/COEbenefits
Up to 2 Permanent Full-Time positions
Hours of Work: 40 hours per week, Monday - Friday
Salary Range: $29.924 - $37.552 (Hourly); $62,481.310 - $78,408.580 (Annually)
Recruitment Consultant: SL/SB
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation

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📌 Employee Service Centre (ESC) Representative (Alberta)
🏢 City of Edmonton
📍 Alberta