OPENLANE in Toronto is seeking an Arbitration Team Lead to manage and resolve vehicle claims between buyers and sellers, ensuring compliance with auction policies and overseeing post-sale inspections. This hybrid role requires in office presence with a Tuesday/Thursday schedule.
You will lead daily case meetings, coach agents, coordinate third-party inspections, and drive improvements in service procedures. A minimum of 5 years in customer service or claims resolution is needed, along with a high
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📌 Arbitration Team Lead (Hybrid) — Toronto: Lead & Resolve (Ontario)
🏢 OPENLANE
📍 Ontario
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